
Terms of service
TERMS OF SERVICE AGREEMENT
Session Requests & Invoices Changes
There must be an agreement to the Terms of Service must be on file for every individual that takes sessions in order for an invoice to begin processing. There are no exceptions to this policy. A passcode will need to be entered in order for the Terms of Service Form to be accessed. This code changes monthly. Completed Terms of Service Forms will remain valid for one month.
A recent session request form will need to be on file whenever a new set of sessions will occur in order for an invoice to be sent out. The session request form and invoice will only be placed under the name of the individual making payment for the session(s). This means that the person who fills out the session request form is the same person who assumes the full responsibility to make a payment for the session(s) indicated on the form when submitted. This also means that the person who fills out the session request form will also need to indicate they are "the individual paying" on the Terms of Service Form. All additional individuals in a 2 or more person session will indicate themselves as the "additional member" on the Terms of Service Form. Due to current processing logistics this is the best way to account for the paying individual of sessions that contain more than 1 person.
Whenever an invoice is cancelled it is permanently cancelled. A new invoice needs to be written and emailed to the individual who is going to make payment for the session(s), this will include the same invoice that has been cancelled. A session request form and agreement to Terms of Service form will need to be on file for a new individual that will be taking over payment for the new invoice.
The full payment of the session(s) total must be made in accordance to the total indicated on the invoice emailed to the individual making payment. If the details or total presented on the invoice do not match the information submitted on any of the request forms, it is the responsibility of the individual paying to notify Joseph Alston via cutarugdancelessons@gmail.com with an explanation of the changes that need to be made. A new invoice will be sent with the corrections indicated and will need to be paid within 48 hours of receiving. This will be the only context an extension can be made for the payment of an invoice.
In the event someone decides not to take a session who is a part of a group containing two or more people, it will be the responsibility of the individual who is making payment to notify Joseph Alston via cutarugdancelessons@gmail.com within the 48 hour time frame full payment is due. A new invoice will be sent to the individual making payment and will need to be satisfied in full prior to the 48 hour time frame expiring. If the individual making payment is part of a session that contains two or more people and decides they do not want to take the session(s) on the invoice, that individual will need to contact Joseph Alston via cutarugdancelessons@gmail.com to communicate they will not take the session(s) on the invoice. If there is another individual that will need take over the payment on the invoice, that individual will need to fill out the appropriate form so that an invoice can be sent under that new individual’s name. This will count as a new invoice and the 48 hour payment time frame will be reset.
Slot Availability
No slot will be considered reserved until a FULL payment has been cleared. Payments can take up to three business days to process and clear. Once invoice is sent the slot(s) requested will be placed on the availability calendar as pending so that those dates become temporarily unavailable to be selected. The slot(s) that are pending will become available if payment has not been made in full in the qualifying time given. Once payment has been cleared, dates and times requested will be placed on the availability calendar as reserved. An email with the updated status of the slot(s) reservation will be emailed to the individual who has made payment.
Health & Body Condition
Though dancing and dance lessons can be fun, it is very important that the condition of someone’s internal and physical condition permit them to take Cut A Rug Dance Lessons with Joseph Alston. The following statement must be understood and agreed to in the Terms of Service Form:
“I verify that I am currently in a healthy state. I understand that if my internal or physical health are in need of care I will make sure that I have written permission from my doctor or physician permitting me to partake in lessons PRIOR to the start date of my first lesson. If there are any current or future physical or internal health conditions that would prevent me from proceeding with lessons, I waive the right to hold Joseph Alston or Cut A Rug Dance Lessons responsible for any potential injury/injuries that occur to my body or internal health condition.”
Cancellations & Refunds
Any cancellation of a session must occur at least 24 hours prior to the start time of a session(s). Any request to cancel, receive a refund, or request to reschedule must be emailed to cutarugdancelessons@gmail.com. There are no refunds for session(s) that are cancelled in less than 24 hours of the time scheduled to occur. If a refund is issued please allow up to two weeks for the refund to be processed.
If inclement weather occurs the individual who has made payment will be permitted to reschedule or cancel the session scheduled if the following will be affected:
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Conditions of roads or location set to conduct the session scheduled.
In the event of hospitalization or a medical emergency during the day of a scheduled session the individual who has made payment for the session scheduled will be permitted to receive full a refund or reschedule the remaining session(s). The request for a full refund or rescheduling must occur within 48 hours after the day the session was scheduled to occur.
Rescheduling is subject to availability and is limited to one per paying individual. If a second rescheduling of the same session is desired, a full refund for that session will be issued and availability for that date and time will become available in the calendar. If the individual who is paying for the session(s) would like to reserve the slot opened a new session request form will need to be filled out.
At the discretion of the instructor if it is determined that a session(s) will need to be cancelled prior to the starting date, a full refund for sessions not conducted will be provided to the individual who has made payment.